Last updated: [insert date before publishing] · Placeholder draft — have this reviewed before it goes live.
What we collect
When you use Relocly, we may collect:
- Quiz answers you provide (move type, state, household details, service preferences)
- Your email address, if you create an account or ask for reminders
- Checklist progress — which items you've ticked off
- Basic usage data for improving the product
We do not ask for financial account details, government ID numbers, or passwords to third-party services.
How we use it
We use your information to generate your personalised checklist, save your progress if you have an account, send move reminder emails you've opted into, and understand how people use Relocly so we can improve it.
When we share it
We don't sell your personal information. We share data only with the service providers that keep Relocly running — our hosting/database provider and our email provider — and only to the extent needed to provide the service.
Storage and security
Your data is stored with our database provider using industry-standard security practices, including encryption in transit. No system is completely secure, but we take reasonable steps to protect your information.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us. If you have an account, you can also delete your data directly from your account settings.
Cookies
We use essential cookies to keep you signed in and remember your checklist progress. We may use basic analytics cookies to understand how the site is used.
Contact us
Questions about this policy can be sent to hello@relocly.com.au.